Terms of Service

DRAFT TEMPLATE — these terms are a working skeleton and must be reviewed by a solicitor before customers are onboarded.

Last updated: [DATE]

1. The service

PSA Reps provides software for creating, storing and synchronising police station attendance records. It is a working tool for accredited legal representatives; it does not provide legal advice, and you remain solely responsible for the content, accuracy and service of your records.

2. Accounts and subscriptions

[TIERS, TRIAL, RENEWAL, CANCELLATION, REFUNDS, VAT]

3. Acceptable use

[ONE ACCOUNT PER REPRESENTATIVE; NO REVERSE ENGINEERING; LAWFUL USE]

4. Data

Your case records belong to you. Our processing of them is governed by the Privacy Policy and Data Processing Addendum [LINK]. You are responsible for your own professional-conduct and retention obligations, including ensuring the instructing solicitor receives and retains served records.

5. Availability and liability

[SLA / BEST-ENDEAVOURS; LIABILITY CAP; EXCLUSIONS — SOLICITOR TO DRAFT]

6. Termination

[EXPORT WINDOW ON CLOSURE; DELETION OF DATA]

7. Governing law

England and Wales.